Shipping policy
Shipping Policy
Thank you for choosing Only Archives! We're dedicated to providing you with high-quality products and exceptional service. Please review our shipping policy outlined below:
1. Order Processing Time:
- All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
- Orders placed after 12:00 PM (local time) will be processed on the next business day.
2. Shipping Methods and Delivery Times:
- We offer several shipping options to accommodate your needs:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Overnight Shipping: Guaranteed next business day delivery for orders placed before 12:00 PM (local time).
- Please note that delivery times are estimates and may vary depending on your location and shipping carrier.
3. Shipping Rates:
- Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination.
- Shipping charges will be displayed during the checkout process before you complete your purchase.
4. International Shipping:
- We currently offer international shipping to select countries.
- International shipping rates and delivery times vary depending on the destination.
- Any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the recipient.
5. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track your order using the provided tracking number on our website or directly through the shipping carrier's website.
6. Order Status and Modifications:
- You can check the status of your order by logging into your account on our website.
- If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, modifications may not be possible.
7. Shipping Restrictions:
- We are unable to ship to P.O. boxes or APO/FPO addresses.
- Some products may have shipping restrictions due to size, weight, or destination regulations. These restrictions will be noted on the product page.
8. Delays and Exceptions:
- While we strive to ensure timely delivery of all orders, please note that unforeseen circumstances such as weather delays, natural disasters, or carrier issues may impact delivery times.
- We appreciate your patience and understanding in such situations.
9. Lost or Damaged Shipments:
- In the rare event that your order is lost or damaged during transit, please contact us immediately so we can assist you in resolving the issue.
- We may require additional information or documentation to process a lost or damaged shipment claim.
10. Returns and Exchanges:
- For information regarding returns and exchanges, please refer to our Returns Policy.
11. Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We're here to help!
Note: This shipping policy is subject to change without prior notice. Please check our website for the most up-to-date information regarding shipping.
Thank you for choosing Only Archives! We appreciate your business.